Procedures

The Site Supervisor is responsible for the day-to-day supervision and upkeep of the site equipment and infrastructure, as well as acting as liaison when needed between volunteers and the Operations Team.

This role is designated on the red board.

The site supervisor is responsible for opening the space in the morning and closing it up at night. It is the responsibility of this individual to make sure this process is followed.

Recommended arrival time: 9:40am

1. Upon entry make sure to disarm the alarm before continuing. Alarm pads are located at the two main entry points.
2. Next, proceed to turn on lighting in the main areas (Front lobby, DigiLab, Classroom, Hallway, Kitchen and Workshop).
3. Check to see if there is any mail that has been left at the front door. If there is please deposit it into the admin office.
4. Do a quick once over of the space to make sure all equipment is in its correct place and all working surfaces are tidy of rubbish and clutter.
5. Check bathrooms to make sure they have enough toilet paper; if not replace.

Once all these tasks are complete, wait until 10am, at which point you should unlock the front door and place any street front signage onto the footpath next to the curb. Set the door sign to OPEN

Time to space close: 8pm weekdays; 5pm weekends.

1. Bring in any street front signage that is on the curb and place next to front door.
2. Set door sign to CLOSED.
3. Lock front door. If roller door is still open in Workshop, close.
4. Check to make sure Electronics Lab blinds are closed; if not close them.
5. Make sure all equipment and computers are powered off (with the exception of 3D
6. Printers running overnight prints).
7. Check floors to see if they need cleaning; if so give them a vacuum cleaning with the backpack vacuum cleaner.
8. Check to see if any of the general waste or recycling bins need emptying; if so please empty and replace bin bags accordingly.
9. Check that the toilets and bathrooms are clean; if not, use the cleaning products stored in the break room to clean them.
10. Walk through space and turn off all the room lights.
11. Arm the alarm via one of the two alarm pads.
12. Exit building, making sure the door is securely locked behind you.

The DigiLab working area usually consists of monitoring and assistance with machines and equipment covered under the Digital Fabrication Induction which volunteers should have undertaken. Monitoring of this area will usually consist of the DigiFab Room, Classroom and Electronics Lab. There must always be at least one rostered volunteer in this area regardless of the quantity of members using the space.

You must also monitor the multimedia room when in use as well. During use the blinds must be kept fully open so that a direct line of sight can be kept to the patrons using the space. It is asked that volunteers give a quick look over at all equipment before and after a patrons use to make sure all equipment is still in its place.

When rostered in this area there are tasks which will need to be completed (Note: Assisting guests and members always takes priority over the task list):

• Powering up all computers in DigiFab Room and setting up the laser cutter computer, ready for use.
• Checking laser cutter to see if it requires cleaning.
• Check to see if laser cutter extraction is working.
• Check 3D Printers to see if there are any overnight prints left on print bed (if so, remove).
• Making sure all working surfaces are clear of any rubbish or items left behind by patrons.
• Check periodically to make sure soldering irons in the Electronics Lab are not left running when unattended.

Q: Can I work on my own projects while rostered on?

A: Yes, but only if there are no patrons requiring assistance, all tasks have been completed and it can be worked on within your rostered area.

Q: Am I able to leave the area if there are no tasks to perform or if there are no patrons in the area?

A: You may only work in another area only if there is at least one volunteer covering your designated area. If you are the only one, then you cannot leave that area unattended.

Q: If a patron wants me to basically do their project for them (from file creation all the way to printing/cutting), do I have to?

A: No. Doing other peoples projects for them does not fall under your job preview. But if you are interested in doing their project for them that is completely up to you.

Q: if a patron hasn’t been inducted buy says they have used the machinery before, can I let them use it on their own?

A: No. under no circumstances can anyone be allowed to use any machinery or equipment without undergoing the inductions for them first.

This person is responsible for greeting members of the public, monitoring the lobby/gallery area, assisting with any general public inquiries as well as answering the main phone line and processing payments. As soon as door buzzer is rung you must stop all tasks and greet who has entered. For this reason, the Bell Supervisor must stay in the front half of the building instead of going into the workshop. If for some reason they will be out of earshot, they must ask another volunteer to “cover the Bell”.

Make sure that the doorbell receiver is turned on. Make sure payment tablet is logged in and operational. Make sure lobby/gallery is neat and tidy. Must answer all incoming calls via the main phone line at the front desk.

Q: Can I work in another area if I take the door buzzer receiver with me?

A: No. Bell/Door Monitors are always scheduled in working areas close to the main lobby and you will have to stay in your designated area as per the usual rules.

Q: If I am currently assisting a patron when someone enters, what takes priority?

A: The greeting of entering patrons takes priority but if there is another volunteer in your area that is free, they may greet the new arrival instead of you.

The Workshop Supervisor is a position with the most responsibility in the entire space. The rostered position encompasses all activities within the main workshop. The main purpose of the position is to make sure all patrons using the area do so in a safe and responsible way. As this is a high-risk area, all patrons must have performed the Workshop Induction to use any of the plant machines or power tools. It is the responsibility of the supervisor to make sure any patrons using these machines have undertaken the induction.

The role also takes on a lot of safety related tasks such as monitoring use of machines during use, making sure all machines are safe to use and if they aren’t, making sure the faulty machinery or equipment is tagged and locked out.

• Sweep and clean the workshop floor and machine surfaces.
• Make sure all workbenches are clear when not in use, ready for patrons.
• Give all the plant machines a look over before and after your shift.
• Checking that all batteries for cordless equipment that need charging have been put on charge.
• Check the woodworking extraction unit and empty sawdust into bins if necessary.
• Check on sawdust bins and let site manager know if emptying is needed.
• Make sure machines not in use are powered off and all hand tools are put away correctly when not in use.
• Check to make sure consumable supplies need refilling.

Q: Can I work on my own project when in this working are?

A: Yes, but you must have full line of sight to all patrons using the area. For example, you are not allowed to work in the welding bay when patrons are using the space as you will not be able to see them from that position.

Q: if a patron hasn’t been inducted buy says they have used the machinery before, can I let them use it on their own?

A: No. under no circumstances can anyone be allowed to use any machinery or equipment without undergoing the inductions for them first.

Q: What do I do if someone has been injured or maimed by a plant machine?

A: You must follow the emergency procedure for that incident type. For more extensive information on this subject, please see the Emergency Procedure Guidebook.

The Sewing and Textiles Room does not require as much oversight as the other areas but still have tasks to undertake before moving onto other things.

• Sorting of any scrap material and disposing of anything inadequate for use.
• Check to make sure all equipment is stored correctly.
• Check to make sure consumable supplies need refilling.
• Clear any unused workspaces and surfaces not in use.
• Make sure all displays are kept neat and tidy.

Q: Can I work on my own projects while rostered on?

A: Yes, but only if there are no patrons requiring assistance, all tasks have been completed and it can be worked on within your rostered area. Your project must be sewing and textiles related as there is not enough room to work on larger projects from other areas in this room.